Emotional Intelligence, sometimes referred to as EQ or EI, is the ability to understand your own feelings and emotions while simultaneously understanding the feelings and emotions of others. Personal qualities – such as perseverance, self-control, and skill in getting along with others – are strong contributors to workplace harmony, retention, and long-term career achievement. As a result, hiring managers often look for people who possess strong emotional intelligence. In this session, you will learn about the 4 competencies of emotional intelligence and their role – both in the hiring process and in workplace success.